REEDS Service: From our family to yours
All REEDS items come with the exquisite service and quality upon which REEDS has built its reputation since 1946. Longtime REEDS customers remember founder Bill Zimmer standing every day at his store, greeting customers with a smile and remembering every name of any customer he had ever met, and going the extra mile to make every visit and every purchase from REEDS one that was pleasant and enjoyable. Bill's motto was "The harder you work, the luckier you become." To that end, REEDS was one of the first jewelers to provide late night hours to give customers greater shopping convenience. Bill Zimmer's spirit stays with us today, with every REEDS employee working hard to exceed our customers' expectations and make your experience with REEDS exceptional in every way.
REEDS Products: Value and Beauty at an Exceptional price
Since its inception, REEDS Jewelers has been known for its exceptional line of fine jewelry, collectibles, customized and family jewelry, and watches. We offer a broad selection of diamond, precious and semiprecious gemstones, pearl, gold, sterling silver, titanium and platinum jewelry, charms, collectibles and gifts for every occasion and interest for women, men, teens and even children.
REEDS also offers many exclusive lines of high-end jewelry available in our jewelry collections and designer jewelrysections including our REEDS Exclusive Gemstone and Diamond Jewelry. REEDS also offers beautiful value-priced jewelry to fit discerning shoppers of all budgets.
In addition to the many fine brands we carry online such as PANDORA, Alex and Ani, Mikimoto, Scott Kay, Swarovski, and others, REEDS Jewelers is also an authorized distributor in our store locations for many leading designer brands, including David Yurman, Tag Heuer, Omega, Michele, and others.
Quality is a Cut Above at REEDS
Devoted to quality, REEDS inspects every piece of merchandise at least twice. The first inspection is done at the manufacturers according to our stringent requirements. A second inspection is done again by our trained quality inspectors after we receive the items before they are declared fit to sell to our customers. Additional inspections occur, such as on any item that has been sized or had custom work done, as well as spot inspections during packaging for shipping directly to a customer or to a store.
Our People, Professional and Passionate
The passion for beautiful jewelry and exquisite service runs deep at REEDS, from our buyers who scour the world to find just the right merchandise to delight our customers, to finance personnel going the extra mile to ensure a refund is processed promptly, to our sales team whose vast knowledge of both products and people can help guide our customers through the most difficult of purchasing decisions, from engagement rings to that perfect Father's Day present.
REEDS provides a rigorous professional training program for all associates who will be working with customers to instill detailed knowledge of gemological factors and a standardized professional and service-oriented demeanor at all REEDS locations, ensuring customers always receive a courteous and knowledgeable experience. The entire curriculum forms our REEDS University, and includes a course from the Gemological Institute of America, which all associates are eligible to study to advance their expertise in gems.
GIFT CERTIFICATES WITH THE BUZZ ARE ONLY ABLE TO BE USED IN THE HAGERSTOWN OR FREDERICK STORES